Article 1. Scope of the general terms and conditions
All contracts and offers regarding the customised products of the arts2be trademark provided by HYPERSOURCES (the « Seller ») are subject to these general terms and conditions to the exclusion of those of the Client.
The Client declares having read these terms and conditions of sale before placing his order. As such, placing his orders implies acceptance of these general terms and conditions of sale without restriction or reservation.
Article 2. Product ordering
Unless otherwise specifically agreed to by the Seller, orders can be placed by the Internet on following site www.arts2be.com or in the gallery-shop arts2be (25A, rue des Brasseries, 1300 Wavre, Belgium). The Client bears all telecommunication costs for accessing the Internet and any costs related to using the site.
Taking the order is subject to a procedure for which the main phases are the following:
Choice of product model and artwork to be printed.
Access phase 2 by clicking the « I want it » button.
2.1 Identification :
A form message opened to provide coordinates and delivery address of the client, as well as a free message to send the order to the Seller
2.2 Recapitulation of the order :
The Seller receiving the order message will reply by an email including an invoice (composed of product price and delivery costs) as well as a link to the terms and conditions of sale.
The client pays the invoice to the Seller by using the reference of the invoice.
2.4 Order Confirmation
– As soon the payment is complete, the Client receives a confirmation of his order on his email address which he has entered into the first message with a link to these general terms and conditions of sale.
– The Client receives an email confirming dispatch when the Seller hands over the order to the Transporter (see Article 4).
The contract is not subject to archiving. However, a data tracking acceptance of contract documents through the email return is retained by the Seller for purposes of proof of this acceptance of the transaction and terms.
Article 3. Product price
The total price (in Euros) to be paid by the Client consists of the product price and delivery costs. The Client will be informed of this price at the time his order is validated.
All orders placed on the website and dispatched outside of Belgium might be subject to possible taxes and customs duties. These delivery-related costs are at the Client’s expense and are his responsibility. The Seller is not obligated to inform the Client of any applicable taxes or customs duties in the country of delivery, but will give an estimation of the duties taxes amount to the client during the order confirmation.
Article 4. Delivery
Delivery is being made at the delivery address given by the Client during validation of his order. If order is made in the gallery-shop, the client withdraw his order at that location only.
The average delivery period is 10 calendar days, after payment, for the product already created.
For the products to be manufactured at the order confirmation, the average delivery is 25 calendar days. This however may vary depending on product preparation time (if leather type chosen has to be ordered) and country of delivery. In any case, the term will be prolonged during the months of July and August and will depend on preparation time, since the product will be customised. The Seller declines all liability should the average period be exceeded since this is only an approximation.
The delivery will be made by the Transporter FedEx, or another Transporter chosen by the Seller. The delivered products remain property of the Seller until being handed over to the Transporter.
At the moment the products are being handed over to the Transporter, the Client will be informed of this by email. He authorises the Seller to communicate his contact details in order to make the delivery, including his email address so he can, if necessary, receive the Transporter’s information regarding the progress of the delivery.
The Seller declines all liability in case of loss, damage (damaged product, wet, punctured or opened parcel) or delay caused by the Transporter during Transport. Insofar as the delivery costs should include an insurance concerning delivered products, the Seller will pass on the benefit to the Client.
Article 5. Right of withdrawal
For the products presented on our website, the return can be maybe into 14 calendar days after the delivery date. Refund will be made after reception of the returned product if the product is not damaged and came back in the original package.
For the products were made according to customer specifications and clearly customised (leather colour), the customer cannot exercise his right of withdrawal, in accordance with article VI 53 3° of the Code of Economic Law. Neither can the product be exchanged. The Seller wishes to bring to the Client’s attention both the time and attention necessary for the creation of the ordered product.
Article 6. Guarantee of conformity
The Client has to ascertain himself that the product or the products that have been delivered to him correspond with his order. If the delivered products are not in conformity with his order, the Client has to inform the Seller by email at email@example.com while referring to his order number.
The Seller responds to the Client for any lack of conformity which exists at the delivery time of the product and which occurs within a timeframe of two years counting from the delivery. Lack of conformity exists when the product does not correspond with the description given by the Seller or when the product is not fit for its normal use. The simple and normal wear and tear of the product does therefore not constitute a lack of conformity. Complaints which have been duly drafted and reported to the Seller are open in case of lack of conformity, within a maximum period of two months from the date of discovery. Within the framework of said complaints, the Client can only demand the reparation or replacement of the product either by an identical product provided that such a product still exists in the collection presented by the Seller, or by another similar product.
Article 7. Protection of personal data
Collecting personal data of the Client is necessary for registering, processing, and delivering the orders as well as for drafting the invoices.
The Seller commits himself to processing these data according to the provisions of Belgian legislation for personal data protection.
By confirming your order, you authorise us to disclose all personal data necessary for the processing of the order by our suppliers, partners, and other public or private institutions whose intervention is necessary for a complete order service, secure transaction, packaging, transport, and delivery.
If the Client subscribes to the Newsletter at the moment of validating his order, he allows the Seller to electronically communicate to the Client events related to new collections or other events. The Client can at any time unsubscribe, by clicking on the link at the bottom of the email containing the newsletter, or by disabling his Clients Account.
The personal data will under no circumstances be sold or delivered to third parties for marketing purposes.
The Client disposes of a right of access, of modification, rectification and suppression of all data which concerns him. In order to exercise this right, the Client has to send an email to firstname.lastname@example.org.
Article 8. Intellectual property rights
The « arts2be » trademark as well as the entirety of the other trademarks, figurative or not, and more in general all other trademarks, illustrations, images, videos and logos depicted in the arts2be articles and on the website, their accessories or parcels, whether delivered or not, are and remain the exclusive property of the HYPERSOURCES company.
Likewise, the Seller is the exclusive holder of the intellectual property rights with regard to the customised products of the arts2be trademark.
Any reproduction, total or partial, modification or usage of the trademarks, products, illustrations, images and logos, for whatever reason or on whatever medium, is strictly forbidden without prior and express consent of the Seller.
Article 9. Liability – Force majeure
The Seller is not liable for any possible « screen/reality » differences in colour nor for customisation choices of the ordered product that would not be suitable.
The Seller is not liable for the degradation of the product or consequential damages due to non-compliance with maintenance instructions, which are provided with the product.
Moreover, the fulfilment by the Seller of all or part of his obligations will be suspended upon the occurrence of a fortuitous event or force majeure which would impede or delay said fulfilment. Are considered as such, notably, without this list being exhaustive, war, riots, insurrection, civil unrest, strikes of any nature, and supply problems of the Seller. The Seller will inform the Client of any probable fortuitous event within seven (7) days of occurrence.
Article 10. Dispute – Applicable law – Competent courts
These Terms and Conditions of Sale are subject to Belgian law.
In case of any difficulty arising in connection with the order or the delivery of the arts2be products, the Client will have the possibility, prior to any legal action, to seek an amicable solution, notably with the help from a consumer association or any other counsel of his choice, or use any other alternative means of dispute resolution.
Any dispute which may arise from the interpretation or execution of these General Terms and Conditions of Sale and its consequences will be subject to the exclusive jurisdiction of the Belgian courts, especially the courts where the Seller has established his registered office.
Article 11. Identification of the Seller
The HYPERSOURCES company is a private limited liability company under Belgian law, with its registered office at
Avenue Chevalier Jehan, 32 in 1300 Wavre.
Company registered with the Crossroads Bank for Enterprises under number BE 0539.862.606.
Telephone :+32 10 60 54 24
Fax :+32 10 60 54 24
Email address : email@example.com